In the business world, the use of networks to provide efficient and cost-effective employee training is increasing in acceptance. Online learning opportunities can decrease time-consuming and costly travel yet still ensure that all employees are adequately trained to perform their jobs in a safe and productive manner.
Online courseware and delivery offer many benefits to businesses. Among the benefits are:
Current and accurate training materials. Collaboration between vendors, equipment manufacturers and training providers ensures that the courseware is up-to-date with the latest processes and procedures. When errors in materials are found and corrected, the new courseware is immediately available to all employees.
Availability of training to a wide audience. Online training is not dependent on travel schedules, instructor availability or physical class size. Employees can be given deadlines by which training is to be completed and the employees can access the courseware when it is convenient.
Consistent quality of instruction. The quality of the instruction does not vary as it would if different instructors were delivering an in-person course. The online curriculum provides a consistent core of instruction to which instructors can add additional expertise.
Cost reduction. In addition to reducing the cost of travel and the lost time associated with travel, there are other cost reducing factors for business related to online training. It is usually less expensive to revise and update online courseware than it is to update paper-based material. Facilities to support in-person training can also be reduced or eliminated.
Many businesses also provide customer training online. This courseware enables the customers to use the products and services provided by the business in the best manner, reducing calls to the help lines or customer service centers.
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